Last updated: 22 July 2026
Pharmacy Weight Loss Darlington | GPhC Registration No. 9012511 | Last Updated: July 2026
Pharmacy Weight Loss Darlington is a GPhC registered online pharmacy weight loss clinic serving patients in Darlington, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Pharmacy Weight Loss Darlington is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as an online pharmacy weight loss clinic. If you have any questions about how we handle your data, please contact us using the details provided at the end of this policy.
When you use our services, we may collect the following categories of personal data:
Personal identifiers: Full name, date of birth, gender, home address, email address, and telephone number.
Health and medical data: Medical history, current medications, weight, BMI, and any other health information you provide during your consultation. This is classified as special category data and is handled with the highest level of care.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our website.
We use your personal data for the following purposes:
Providing pharmacy services: To assess your suitability for weight loss treatments, process your prescriptions, and deliver your medication. Our standard delivery time is 1 working day once your order has been reviewed and approved by our pharmacist.
Clinical safety: To ensure the medicines we dispense are appropriate and safe for you, and to follow up on your treatment progress.
Legal compliance: To meet our obligations as a GPhC registered pharmacy, including maintaining accurate dispensing records as required by law.
Communication: To send you order confirmations, prescription approvals, and important service updates.
Improving our service: To analyse how our website and services are used so we can make improvements.
Our lawful bases for processing include contract performance, legal obligation, and, for health data, the provision of healthcare and treatment.
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.
We use essential cookies necessary for the website to function, as well as analytical cookies to monitor site performance. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell your personal data. We may share your information only in the following limited circumstances:
Healthcare professionals: With prescribing clinicians or other healthcare providers involved in your care when clinically necessary.
Service providers: With trusted third-party suppliers who assist us in operating our pharmacy, such as delivery couriers, payment processors, and IT support providers. These parties are contractually obligated to protect your data and use it only for specified purposes.
Legal requirements: Where we are required to disclose information by law, regulation, or a court order, including to regulatory bodies such as the GPhC or NHS where required.
All third parties we work with are based in the UK or countries that provide an adequate level of data protection.
We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. Technical and website data is typically retained for a shorter period. Once data is no longer needed, it is securely deleted or anonymised.
We take data security seriously and have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. Access to patient data is restricted to authorised pharmacy staff only.
If you have any questions, concerns, or requests regarding your personal data, please contact us. We aim to respond to all data-related enquiries within 48 hours.
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
You have the right to access, correct, or request deletion of your personal data. You may also object to or request restriction of certain processing. To exercise any of these rights, please contact us directly using the details above.